The second-hand marketplace Users Share Frustration About Size Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
